booked Cottage #3 July 2nd-5th. Upon arrival through our departure the staff was exceptional! They truly went above and beyond to make sure our trip was pleasurable. We rented a boat on Monday and were out on the water for about an hour before having to come back in because of a huge storm. I dropped the keys off at the office and told them what happened. The property manager came by our cottage later that day and said he didn't charge us for the rental that day since it stormed. I asked if any of the boats were available the next day and he let us reserve it. We had an absolute blast! My girlfriend got into some chiggers and Steve went and got her some spray that really made a difference. He also checked back in on her a few more times. Just exceptional service and hospitable staff. If you forget anything, which everyone does, they have a small shop and the items are very reasonably priced. They deliver ice to you if you need it. I was surprised that we had Wi-Fi as well! We will be making this our destination resort for any trip to Kentucky Lake! I suggest you give it a try!